1. Introduction

1.1 The Terms and Conditions of the Doffo Platform (“Terms and Conditions”) constitute the general governing document for the use of the Doffo Platform (“the Platform”), and shall apply to all its components. The Platform is wholly and exclusively owned by Doffo Trading Company (“the Owning Company”). We are registered in the Kingdom of Saudi Arabia, and our registered office is located at 4779 Abdul Mallik Ibn Ash Shahid Street, Al Radwah District, Unit 22, Jeddah, Makkah 23448.

1.2 These Terms and Conditions are valid and enforceable, and the Owning Company may amend, update, or modify them from time to time.

1.3 The Doffo Platform provides services related to buying, selling, and online shopping (the “Services”).

1.4 By accessing the Doffo Platform, Users are deemed to have carefully read and reviewed these Terms and Conditions.

1.5 Registration and account creation constitutes acceptance of these Terms and a binding agreement.

1.6 Supplementary terms apply to some services and may override these Terms in case of conflict.

1.7 This preamble and supplementary terms are integral to the full Terms and Conditions.

2. Definitions of Terms

2.1 User / Users: Any individual who creates an account on the Platform and must be at least 18 years old.

2.2 Doffo Platform: Owned by Doffo Trading Company, available at www.doffo.com.sa.

2.3 Account: The user's shopping profile used on the Platform.

2.4 “You,” “Your,” “Yours”: The User who agrees to these Terms.

3. Privacy and Management of Personal Information

3.1 Personal Information includes:

• – Identification info (name, email, contact)
• – Commercial details (business data)
• – Financial data (card/bank info)
• – Browsing and network activity
• – Device IP and identifiers
• – Geolocation data
• – Other directly or indirectly related data

3.2 Collection Methods:

• – Visiting or using the Platform
• – Transactions via the Platform
• – Communications (email, phone)
• – Device data used to access the Platform
• – Voluntary user submissions
• – Credit agencies and public sources

The Platform may verify user data and request additional financial info as needed. Business users may also have their related party data reviewed through appropriate authorities.

3.3 Purposes of Processing:

• – Verify identity and accuracy
• – Promote trust and transparency
• – Manage operations and databases
• – Communicate promotions or service info
• – Perform research and personalization
• – Comply with regulations (e.g., KYC)
• – Fulfill legal and authority disclosures
• – Audit financial records and trace funds
• – Enable buyer-seller contracts
• – Detect fraud or illegality
• – Respond to legal inquiries or claims
• – Pursue recovery of unjustified funds

3.4 Data Protection: We employ physical, administrative, and technical safeguards. However, no system is fully immune from breaches.

3.5 Data Retention: We retain data as long as needed for policy purposes or legal obligations. Data may be anonymized or deleted when no longer necessary.

4. Modification of Service Terms

Users will be notified of any changes via the Platform, SMS, or email.

5. Notice

All notices will be delivered via Platform notifications, SMS, or registered email.

6. Intellectual Property

Content on the Doffo Platform may not be reused, republished, or reproduced without written permission.

7. Applicable Law and Dispute Resolution

All disputes are governed by the laws of the Kingdom of Saudi Arabia and subject to its courts' jurisdiction.

8.Contact Us

If you have any questions regarding these Terms and Conditions: